FAQ

The five questions a solo operator asks first.

Short answers, grounded in how TwinCue actually runs.

TwinCue pairs your doer with a reviewer that shadows every action across your SaaS — counts what the reviewer signs off on, not what the doer pressed send for. The answers below cover the objections we hear most from founders evaluating us: cost against a hire, how accurate the reviewer actually is, what the reviewer sees of your data, what tools it covers, and how escalation works when an action needs a human.

FIVE OBJECTIONS, FIVE SHORT ANSWERS

What every solo operator asks before signing up.

The same five questions we hear in every onboarding call. Each answer links back to the page that goes deeper.

COST VS HIRE

Why not just hire a part-time operator?

A flat monthly retainer with a per-verified-output rate inside the tier — no seat tax, no platform fee, no surprise line items — typically comes in less than the cost of a part-time operator’s monthly retainer, and runs around the clock instead of in business hours. The full breakdown of what each tier includes lives on the pricing page.

ACCURACY

How accurate is the reviewer, really?

The reviewer shadows every doer action, writes a per-change diff log, and pauses risky moves — tone slips, consent flags, revenue-line CRM edits — before they reach a customer. A draft counts toward your tier only when the reviewer signs off, so the per-output rate measures what actually went out the door, not what the doer pressed send for.

PRIVACY

What does the reviewer see of my data?

The reviewer reads a logged diff over actions taken on your own SaaS — drafts, CRM edits, scheduled posts — and gates risky moves in front of you rather than in the background. Every tier keeps a per-change diff log you can replay; details on retention windows, encryption, and sub-processor controls live in the privacy doc, which is being finalized alongside this page.

TOOL COVERAGE

Does it work with the SaaS I actually use?

The doer runs across Notion, HubSpot, Linear, Gmail, and the rest of your connected SaaS stack. The full list of live connectors — and how to request a new one — lives on the integrations page; a connector can usually be added on request within the same billing cycle.

ESCALATION

What happens when an action needs a human?

Every tier surfaces paused actions back to you — risky drafts, anomalous CRM edits, consent flags the reviewer caught — the moment they fire. Higher tiers escalate beyond the in-product hold: Operator adds a same-day reply; Operator Plus adds a two-hour reply with a named operator and a quarterly review log you can hand to counsel or accountants.

STILL ON THE FENCE

Subscribe today. Watch the reviewer log the first week.

Every tier starts the same way — no demo, no platform fee, no minimum. The first week ends with a measurable log: how many drafts the reviewer caught, how many CRM edits were paused before they reached a customer, how many overage outputs the flat rate already absorbed.